Clients often ask us for help when they are trying to solve a strategic issue and just do not have the information or resources to provide the needed perspective. Strategic projects typically involve extensive meta-analysis of existing internal documents, robust secondary research and internal and potentially, external interviews with industry experts.
The need: Comprehensive understanding of the digital landscape in a category. This included assessments of: competitive brand digital experience, key retailer digital capabilities and which apps and technologies to pursue (and which to ignore).